Christmas 2020 & COVID Customer Update

As the COVID situation evolves, we're working hard to keep our staff and customers safe. This means that there may be some delays to your order.

You can still order fabric samples from us and place an order over the phone and our website, but we anticipate that there will be some delays in making and delivering your order. At the moment, sofas will be made and delivered between 6 and 10 weeks and beds will be made and delivered between 4-6 weeks.

If you have any specific questions that relate to our response; please email service@portabello.eu or call us on 01254 457866. 

Delivery Information

We are still conducting two-man deliveries with our own delivery team who have been briefed on COVID protocol. Where safe we will deliver to a room of your choice, but if a member of your household is suffering from COVID symptoms we will deliver to your kerbside.

In some cases, we will send items with XDP.

Christmas opening times

Our offices and workshop will close from Christmas eve until January 4th 2021.

Members of our customer care time will however been checking our email and social media accounts daily, and responding to any questions that you have about current or future orders.