COVID-19 Customer Update

We’re doing everything we can to keep our customers and members of staff safe as the COVID-19 pandemic evolves.

You can still order fabric samples from us and place an order over the phone and our website, but we anticipate that there will be some delays in making and delivering your order. At the moment, sofas will be made and delivered between 6 and 10 weeks and beds will be made and delivered between 4-6 weeks.

If you have any specific questions that relate to our response; please email service@portabello.eu or call us on 01254 457866. 

At this time we wish you and your family the best of health and thank all of the key workers who are working hard to get us through this challenging time. 

Information for customers with outstanding orders

We have temporarily suspended all 2 Man deliveries as this will help protect our members of staff, our customers and ultimately ease the burden on the NHS. This means that if you have ordered a large item from us– we will not be able to deliver to you until the government has eased measures. Please be assured that we will keep your order safe and deliver it to you as soon as it becomes safe to do so.