Please fill out this form in its entirety if you have a PORTABELLO product which is damaged and the damage is covered under guarantee.
Please allow upto 4 working days for us to process this.
If we agree that the problem described is covered under guarantee, we will ask you to submit photos to us. These photos will then be passed to a technician who will conduct an in-person inspection. The technician may be able to repair the article in this initial visit, or they may have to arrange a subsequent visit with you.