We build and dispatch our double headboards within one to two weeks of the initial order. Our courier will contact you to arrange a suitable delivery date and time. On the individual product page you can see the earliest available delivery date, but if you need something sooner than this, our concierge team may be able to arrange something for you if you contact us.
A solid wood base forms the starting point for each headboard. We then use reflex foam as standard to ensure a soft feel that maintains its shape robustly. Options are available for other fillings such as duck down if this is what you require. The upholstery fabrics we use are commercial grade and durable, allowing the to withstand daily wear and tear, lasting well into the future. .
If you require small adjustments to the size of the headboard, for example you may have a European of North American bed, our concierge team can arrange this for you at no extra cost. Please allow an extra week for delivery. For bigger alterations, our design team can work with you to design and build something to match your unique tastes.
We can send out fabric samples via Royal Mail for the fabrics that you are interested in. Simply select 'free fabric samples' on the product page. If you can't quite find the fabric you're looking for, our concierge team can work with you to find something more unique outside of our regular house fabrics.
Our headboards are attached to the wall with the supplied wall mounts, this takes around 5 minutes. The headboard and the mounts can easily be removed in the future if you with to change the position of your bed.
You should dust your headboard every week to prevent excessive dust from building up which can lead to marks and blemishes. Furthermore, we recommend using a fabric cleaner to deeply clean your headboard around once every two years, this keeps it looking fresh and ensures it will last well into the future. You can also book in repairs and servicing by registering your product with our authenticity tool.
Their pieces looks even better than the pictures! I am so pleased with my purchase! The delivery was actually faster than estimated!
I always receive excellent customer service every time I order . Their products are top notch and have always been more than happy with their quality.
Love the piece. Overall incredibly sturdy and comfortable. You can feel the quality of the material and it feels so good to have something that isn’t mass produced.
Absolutely love Portabello products. Every time I order the customer service is always great as is the quality of the products. The fabrics and materials are perfect and I will certainly order again!