Each footstool is handcrafted and takes between 2 and 4 weeks to deliver from the date of purchase. You can check the earliest available delivery date for each product by navigating the to product page. If you need your footstool before this date, please contact us and we will see if it's possible to expedite your order.
Each footstool is crafted on a solid hardwood base. The wood that we use has a very low moisture content and tight growth rings which make it extremely strong and robust. We then add our house reflex foam before upholstering and adding hand painted mahogany feet. If you would like us to use a different filling such as duck down or feathers, we can do this for you, simply contact our concierge team.
We offer a complimentary alteration service on all our products for small adjustments. This generally includes size changes up to 250mm. If you have something more radical in mind, our design team can work with you to design and build something unique to mach your personality.
You can order as many fabric samples as you require free of charge from the product page. If you can't quite find the fabric that you are looking for, you can call our concierge team who will be able to find something appropriate.
We guarantee our footstools for ten years from the date of delivery. You should register your product with our authenticity checker when it arrives so that you can book it in for servicing and repairs when necessary. In general, the frame lasts over 50 years and our customers often have their footstools reupholstered and the legs polished when they begin to look worn.
We recommend a light dusting and a vacuuming every two weeks. If your table stool is leather, you should apply a conditioner every year, this allows it to develop a unique patina which is a characteristic of good leather. Fabric footstools should be cleaned every two years to avoid excessive build up of dirt.
I always receive excellent customer service every time I order . Their products are top notch and have always been more than happy with their quality.
Their pieces looks even better than the pictures! I am so pleased with my purchase! The delivery was actually faster than estimated!
Once again, great quality item. Reassuringly very sturdy and well made, it’s got a nice solid feel. Would definitely buy from PORTABELLO again.
Absolutely love Portabello products. Every time I order the customer service is always great as is the quality of the products. The fabrics and materials are perfect and I will certainly order again!