We build and deliver each Chesterfield suite by hand within 6 to 8 weeks of the day that you place an order. If you need to meet a short deadline, our concierge team may be able to help you in getting your suite built slightly quicker. Every product page displays the earliest available shipping date.
Each suite comprises a Chesterfield sofa, a Queen Anne armchair and a club chair. Each is built on a solid wooden frame that uses Norwegian timber for good durability. We then use our standard reflex foam for cushioning, but other alternatives are available for a harder or softer sit, including duck down. We then meticulously inspect the fabric or leather for any imperfections before beginning the upholstery process.
As all of our items are made to order we can provide small alterations to the height, fabric and finish for no extra cost. Our concierge team will be happy to arrange this for you if you contact us. For bigger alterations, we offer a bespoke design service.
We offer free fabric samples for all of the products on our website, simply select 'free fabric sample' on the product page. If you can't quite find the fabric that you're looking for or are unsure what will work with your interiors, our design team can advise you, sourcing the perfect fabric.
We guarantee our suites for 10 years. Please register your suite with our authenticity service after purchase in order to arrange repairs and servicing. As our suites well out last their 10 year guarantee, mainly people opt to have them reupholstered after 15 to 20 years. We encourage this as it is environmentally friendly.
We recommend a light clean of your suite every 2 years, this ensure that it remains fresh and that no dirt builds up in the areas which have the most skin contact such as the arms and headrest.
Absolutely love Portabello products. Every time I order the customer service is always great as is the quality of the products. The fabrics and materials are perfect and I will certainly order again!
Thanks so much. I’m very impressed with my Venetia sofa from the collection and visitors have asked me about them as well. It’s great to not have to sit on mass produced furniture.
Love the piece. Overall incredibly sturdy and comfortable. You can feel the quality of the material and it feels so good to have something that isn’t mass produced.
I always receive excellent customer service every time I order . Their products are top notch and have always been more than happy with their quality.