We build each chair by hand in our UK workshop and deliver it to you within 4 to 6 weeks of the initial order date. As the lead time on products fluctuates depending on the season and materials used, each product page indicates the earliest available delivery date. If you need a club chair before this date, our client service team may be able to arrange this for you if you contact us.
All of our club chairs are built on a solid hardwood frame. Using Norwegian hardwood allows us to offer a frame that is extremely durable due to the low moisture and tight rings which are typical of this wood. We then apply springs and our standard reflex foam filling, some customers do however opt for firmer or softer fillings such as duck feather. We then upholster by hand, after checking the upholstery fabric or leather is free from any defects. We believe that this process produces an extremely durable result that lasts well into the future.
You can order fabric samples directly from the product page of each item. If you can't quite find the fabric your looking for, our concierge team are well placed to help you find a suitable fabric.
We guarantee our club chairs for 10 years from the date of delivery. This covers the frame, filling and upholstery — simply register your product with our authenticity service to book servicing and arrange repairs. Although the chairs are only guaranteed for 10 years, the leather ones last around 20, with the fabric ones lasting around 15. As the frame is well supported, customers often have the item reupholstered.
We make everything by hand in our Blackburn workshop. Our facility has been purposed built so that we can build many of the components to our exact specifications. This ensure that every fixture and fitting is made to a specific requirement delivering a durable solution that lasts well into the future. If you'd like to learn more about our process, our workshop is open every week and you can visit by making an appointment.
You can make small adjustments to your chair such as height and finer details without any extra cost. If you're looking for something unique, our design team can work with you to build a new design.
I always receive excellent customer service every time I order . Their products are top notch and have always been more than happy with their quality.
Absolutely love Portabello products. Every time I order the customer service is always great as is the quality of the products. The fabrics and materials are perfect and I will certainly order again!
Once again, great quality item. Reassuringly very sturdy and well made, it’s got a nice solid feel. Would definitely buy from PORTABELLO again.
Their pieces looks even better than the pictures! I am so pleased with my purchase! The delivery was actually faster than estimated!